HubSpot has scrapped a plan to use its customers’ data for a new AI feature, just four days after announcing it. The CRM firm changed its terms on 1 July to pool customer data, including contact and employer details, for a tool that finds sales leads, …
OpenAI wants you to talk to ChatGPT, not type at it. On 8 July it launched GPT-Live, a new generation of voice models. The company says they make talking to AI feel much closer to a real conversation. Two versions, GPT-Live-1 and a smaller GPT-Live-1 m…
Businesses spent big on AI to answer their customers. The customers had other ideas. People are approximately three times more likely to use a third-party GenAI tool, such as ChatGPT, than a company’s own chatbot to sort out a service problem, accordin…
Most big funding rounds shrink the founders’ slice. Skello’s just grew it. The profitable French HR startup has raised €200m to go shopping across Europe. Paris-based Skello has raised €200m led by Bridgepoint, EU-Startups reports. The unusual part: it…
Most LinkedIn messages lead to sales pitches, recruiter spam, or polite rejections. Roberto ‘Pico’ Lopes got a World Cup call-up. The Dublin-born Shamrock Rovers defender made history on Sunday when he started for Cape Verde against Spain in the countr…
Atomicwork, the Palo Alto-based enterprise IT platform, has launched what it calls the first governed AI workforce for enterprise service teams. The platform lets organisations deploy AI agents, which the company calls “AI Coworkers,” with defined job …
Asana has acquired Stack AI, a no-code platform for building AI agents that operate across enterprise systems like Salesforce, Slack, and Google Workspace. The deal, reported at $75 million, was announced on 28 May after market close, timed to coincide…
Talkdesk has launched proactive AI agents designed specifically for retail and financial services, moving the company from a platform that handles inbound customer queries to one that initiates outbound engagement autonomously. The new agents sit withi…
Sigma Computing has raised $80 million in Series E funding at a $3 billion valuation, doubling its worth in a year and positioning the San Francisco-based company as one of the most aggressively valued players in the business intelligence market. The…
Uber announced the launch of a hotel-booking, AI voice assistant, among other new features, on Wednesday, April 29th, during its annual Go-Get event in New York City. The new service comes as a partnership with Expedia Group, expanding the capabilities…