Hilton is reimagining its approach so consumers get more inspiration from AI. With the rise of experience-led travel, Hilton CMO Mark Weinstein believes loyalty is crucial.
The next decade will see AI evolve into dynamic intelligence fabrics, exhibiting contextual awareness, cooperative reasoning, and continuous learning across all sectors.
AI shopping is changing retail discovery, but its impact will vary by category based on how much help shoppers need comparing products and reducing uncertainty.
AI has become a silent third participant in therapy. Data shows most psychologists now have patients turning to chatbots between sessions.
Manufacturers are adopting AI fast, but returns are lagging. The problem is often weak procurement discipline, not weak technology.

The popularity of Spotify Wrapped has kicked off a wide range of year-in-review features, on apps from YouTube to Uber – and now, the lookback trend has come to AI. Anthropic on Thursday announced a “reflect” feature for its Claude chatbot, allowing users to see an analysis of their usage data over the past month, […]
A new Deloitte survey found that 49% of parents worry their child relies on AI too much, while only 33% of schools have any AI guidelines in place.

Character.AI’s plan to become more than just an LLM-powered chatbot platform is going beyond interactive books, comics, and audio dramas. Today, the company announced the debut of c.ai Series – short-form, episodic videos designed to be watched and interacted with – on your phone. Unlike traditional microdrama services that feature cheaply produced, live-action shows starring […]